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ForbiddenAds Users Guide & Frequently Asked Questions

Questions About Posting An Ad:

Common Ad Posting Problems:

Questions About Ads on The Site:

General Questions:

Do I have to register to post an Ad?
No, you do not need to register to post an Ad on ForbiddenAds. Simply follow the instructions below to post your Ad.

How do I post an Ad?
Posting an Ad is completely free. And there is no charge if you sell your item on ForbiddenAds. The site is totally free, no strings attached! Posting is easy. Simply follow the instructions below:

  • Click "Post Ad" in the yellow bar at the top of all ForbiddenAds pages.
  • Chose a category for your Ad.
  • Enter a title, price (if applicable), and description. You have the option of uploading up to photos and entering your address (you can just put a nearby intersection or your postal code if you want).
  • Then enter your email address and click the "Post Your Ad" button.
  • Finally, check your email for a message from ForbiddenAds. Click the "Post Confirmation" link in that email and your Ad will appear on the site.

How can I include images in my Ad?
When you are on the "Post Ad" or "Edit Ad" page, click the "Browse..." button which appears under the Images heading. Select a picture file from your computer's hard disk and click "OK". The picture will then be uploaded and attached to your Ad. You can add up to three more pictures using the same process. Remember a picture is worth a thousand words, so including one or more with your Ad will increase your chance of getting several replies.

How can I increase the chance of getting a good response to my Ad?
To increase the chance of getting a good response, follow these simple tips:

  • Include one or more pictures in your Ad.
  • Make the title and description as detailed as possible. For example, when selling a product include its brand, model number, condition, and features.
  • If you are flexible on price, state that you will accept "best offer".
  • Make it easy for buyer to pick up the item; let them know where the item is located and when you will be available.
  • Tell your friends about ForbiddenAds. The more people who use ForbiddenAds, the more responses you'll get!

How can I post an Ad in multiple cities?
ForbiddenAds is designed for local trading. We intentionally do not enable you to post your Ad in multiple cities simultaneously. Please post your Ad in the city – or closest city – where you or your item is located.

Why am I getting an error about unsupported HTML when I try to post an Ad?
This error often occurs if you compose your Ad in another program and then try to copy and paste it into the Ad contents box. To avoid this error, first paste the Ad's contents into Notepad and then copy and paste it from there into the Ad contents box. If you are encountering this error and are not pasting into the edit box, then please report the bug to us and be sure to let us know what web browser you are using.

Why am I getting an error about banned words when I try to post a new Ad?
First make sure the contents of your Ad do not violate our posting policy. If your Ad does not violate our posting policy, then check the Ad and eliminate potentially offensive language. If you are still having trouble, contact us with the title and description of your Ad and we will help you identify and remove the banned words.

Why am I being told that I posted too many Ads today?
There is a limit of 25 Ads per person per day. This restriction is in place to prevent users from "spamming" the site. If you would like to post more than 25 Ads per day, please contact us.

Why have I not received a confirmation email?
If you have not received your confirmation email, first check any "Bulk" or "Junk" email folders in your mailbox to see if the confirmation email from ForbiddenAds was sent there. If you still can't find the email, click here to get the confirmation email resent to you.

Why was my Ad removed from the site?
There are several reasons why an Ad may have been removed from the site including:

  • The Ad violated our posting policy.
  • Users flagged the Ad as being spam or offensive.
  • The Ad was posted in multiple cities. (ForbiddenAds is about local trading, so ensure you only post in your city.)
  • The Ad expired automatically after 120 days of it being posted.

How long do Ads last on the site?
Ads are automatically removed from the site 120 days after being posted. You can however remove your Ad from the site at any time or repost it after it has expired using the steps described here.

How can I edit, repost or delete my Ad from the site?
If you are a registered user, then click here to edit or delete your Ad. If you aren't a registered user, find your "Posting Confirmation" email from ForbiddenAds that you got when you posted your Ad on the site. This email will have links to edit or delete your Ad. If you've lost or deleted this email, click here and we will send it to you again.

I can’t find my ad. What's happened?

There are a few possibilities for why you can’t see your ad:
  • Your ad has not yet come on line. There will always be a short delay before an ad that is posted or reposted appears online so if you only recently posted / reposted your ad then it should be appearing shortly.
  • Your ad is there but amongst all the other ads it can be hard to find! Use the search box on the ForbiddenAds homepage and enter your Ad ID to locate your ad. If you don't know the Ad ID then enter in the search box some text that you included in your ad, e.g. something you put in the description or title.
  • Your ad has expired. If you posted your ad sometime ago (or for an event that has passed) then your ad may have expired.
  • Your ad has been removed from the site.
If you have checked out all of these possibilities and none of them apply to your ad then please let us know and we will take a look.

How do I complete a transaction using ForbiddenAds?
ForbiddenAds should only be used to complete local transactions. If you are buying or selling a product, the transaction should take place in person at a location decided upon by both parties. This way you can avoid shipping charges, exchange rates, and most importantly, minimize the risk of fraud.

How can I report any scam emails I receive?
If you get any suspicious emails from ForbiddenAds users, please contact us immediately. Remember that the best protection from scams is to buy and sell with people in your own city. And, as always, if something sounds too good to be true, then it probably is.

How can I contact the poster of an Ad?
Replying to an Ad is completely free. To contact the poster of an Ad, use the form on the right hand side of an Ad page. Enter your name, email address and a message. Then type in the verification number and click the "Send" button. The Ad poster will get the message sent to them by email and will respond to you directly via email.

Are Ads screened before they go on the site?
Unfortunately, we can't manually screen Ads since we get thousands of Ads posted on the site each day. If you see an Ad that looks to be Spam, Offensive, Miscategorised, or Illegal please flag it by clicking on the link on the bottom right side of the Ad page.

What should I do if I see an Ad that I think is spam, offensive, miscategorised or illegal?
If you see an Ad which you think is illegal, prohibited or otherwise a bad fit for the ForbiddenAds site, please report it by clicking one of the "Reporting this Ad" links found near the bottom right of an Ad's page. Illegal Ads can also be reported by contacting us using the "Report illegal/infringing Ad" link also found in the same area of the page. Please be sure to include the Ad number whenever you contact us.

How do the "Report this Ad" links work and how do they help the community?
Since the ForbiddenAds team can not review the thousands of ads posted each day, the "Report this Ad" links enable the hundreds of thousands of ForbiddenAds users that visit the site each week to identify Ads that do not belong on the site. Once an Ad has been reported enough, the ForbiddenAds team will act quickly to remove it. An Ad can be reported as Spam, Miscategorised, Offensive, No longer current or Illegal. Use the links found on the Ad page in the lower right corner to report an Ad.

What recourse do I have if my transaction has gone bad or if I have been defrauded?
If you feel that your transaction with another ForbiddenAds user has gone bad or you have been cheated by a fraudulent Ad on the site, please let us know about it. If appropriate, you should contact the police to pursue criminal charges. Remember to trade locally and transact in-person to reduce the risk that your transaction will "go bad".

Does ForbiddenAds offer any type of mediation between buyers and sellers?
ForbiddenAds is a local platform to connect buyers and sellers. All transactions and the details of the transactions are completed between the two parties. At no time does ForbiddenAds get involved in these details or the transaction itself. We do not offer any types of verification of who a person is. If you have any questions or concerns about a transaction please contact the other party and do your best to resolve the situation between the two of you. If you feel you have been defrauded, contact your local police department.

Can I scalp tickets on ForbiddenAds?
Scalping tickets is regulated, if not against the law, in many states. We do not allow tickets to be sold over the value set by each jurisdiction. Since we can not know the price of every ticket for every event in every city, we encourage the community to use the "Report this Ad" links to notify us when they see tickets violating this policy.

Is ForbiddenAds really free?
Yes, ForbiddenAds is completely free. This includes both posting an Ad and replying to an Ad. You will not be charged if your item sells through a posting on ForbiddenAds.

Why isn't there a ForbiddenAds for the city I live in?
If you think there should be a ForbiddenAds site for the city you live in, then please add your name and comments to the ForbiddenAds Feedback discussion. In the mean time we encourage you to use ForbiddenAds in the city nearest to you.

What are "cookies" and why must they be enabled?
"Cookies" are small bits of text that we store on your computer and read to identify you from other visitors. We use cookies for a variety of purposes such as remembering what city you live in, storing your watched ads, remembering your preferences and more. Please check your browser settings and make sure cookies are enabled when visiting ForbiddenAds.

How do I report a bug I've encountered with the site?
If you encounter a bug when using ForbiddenAds, please contact us and tell us:

  • The web page address that the bug occurred on.
  • Anything you did that could have caused the bug.
  • What web browser, operating system, and Internet service provider you use.

How do I suggest a new feature?
We're constantly adding new features based upon the feedback in the ForbiddenAds Feedback forum, so please post your ideas there.

If you have a question that isn't answered in the above list, then please contact us.